Blog & Business Intelligence

Welcome to our blog, find out more about what's happening at EDMS Consultants

Enterprise Service Management: A Unified Platform for Employees, Partners, and Customers

Are your employees struggling with the piles of documents? Are your partners unable to collaborate with your employees? Are your customers expecting you to provide omnichannel engagement? If yes, an enterprise service management (ESM) solution is there to...

Customer Service Management Software ? 6 Key Considerations

Unified low-code platform for end-to-end automation at scale Accelerate your digital journey powered by the only technology platform on the planet that can help you automate end-to-end at scale with a unified technology stack that cuts across process, content,...

The Evolution of the Maintenance Industry

Maintenance has evolved a lot in the last 50 years. The tools, technology, processes, and people who make up this industry have also changed. As a profession, maintenance is made up of a diverse group of people that don’t just fix things, but who plan, purchase,...

Accelerating Digital Transformation with Newgen

Customers Globally Achieved Cost Savings and Business Benefits, Finds an Independent Research According to Deloitte, “While 85% of CEOs accelerated digital initiatives during the pandemic, most can’t articulate their overall strategy and progress beyond that they made...