Blog & Business Intelligence

Yes, you read that right! Reading people’s minds is a superpower that most of us would love to have. While social listening is not exactly mind reading, it is as close as it gets for modern business leaders. In today’s sense-and-respond environment, the importance of...

Along with so many dramatic changes the coronavirus pandemic has abruptly introduced into our daily lives, a lot more business has moved to the internet. Because of social distancing, millions of employees have exchanged their commutes for a home office. At the same...

“We want to steer towards a digital ecosystem,” “We aim to deliver delightful customer experience,” “We look forward to deploying cutting-edge technologies,” – I often come across these statements while interacting with executives across various industries. And,...

As one observer noted, even large disasters like Chernobyl didn’t completely stem from a lack of documentation. This crisis caused so much damage because people failed to follow the planned and documented processes in time. While it’s important to document processes,...

These days, applying for a bank account or a loan is extremely easy. Most banks, whether small or large, have an online webpage where applicants can easily submit their details, KYC documents, e-verification, etc. With the promise of user-friendliness and ease in...

Information, in all its formats, is the lifeblood of business. Yet, it is an asset that’s often poorly managed, and therefore, provides less value than its potential. Let’s face it. Information only has value when it is refined and used for decision-making. So why do...

As a service delivery representative, I recently had to collaborate with the global in-house centers (GICs) of one of my customers. By definition, GICs are the offshore centers that perform designated functions for large organizations to minimize overall costs, enable...

M-Files bested all competitors in this year’s edition of the Nucleus Research Content Management (CM) Technology Value Matrix. Similar to the Gartner Magic Quadrant, the matrix places vendors in four regions — assessing them on two key factors: functionality and...

Toronto, Canada— Oct 27, 2020— Cementing its position as an industry trailblazer, Fiix has launched a new addition to its game-changing AI platform, Fiix Foresight. The new solution— called work order insights— is an industry first, and uses AI to automatically...

Fiix, a Toronto-based asset management software provider, today announced the launch of Fiix Foresight, the first and only AI engine for maintenance. Foresight fuses the benefits of industrial AI— data capture, pattern detection, analysis, and real-time insights— with...

Wealth management has oft been regarded as an elite sector of banking, however, as financial institutions step into the 21st century by focusing on implementing new-age technologies, it sometimes seems that delivering a superior experience to high net worth...

Imagine a scenario where your accounts department sends an invoice to your customer with a wrong address or a missing invoice number. May sound like minor glitches, but the impact could be major. It will delay the payment while leaving a dent on your goodwill. Last...

It’s mid-December and you are in your conference room planning for the next financial year. You are looking at numbers, trying to analyze last year’s insights, and come to a consensus. Months pass and finally, it’s April—time to announce the budget for the new fiscal....

To remain competitive as a professional services provider for rapidly growing and evolving companies, consultants have to deal with an ever-more-complex business environment. Very often, today’s projects have a broad and large scope, involving global locations,...