Newgen Unified Digital Transformation Platform

Newgen Software

NewgenONE Digital Transformation Platform

NewgenONE digital transformation platform is a unified, cloud-based low code platform, with a robust integration ecosystem. The platform encompasses Newgen’s native process automation, content services, and communication management capabilities to simplify your complex, content-driven business needs.

Newgen’s Low Code Process Automation Platform

Newgen’s low code process automation platform is a proven, intelligent platform to develop complex, context-aware, and customer-centric business applications. It enables rapid application development, end-to-end automation of business processes, and contextual engagement with customers across multiple touchpoints while driving continuous process improvement.   

Newgen Contextual Content Services Platform

Create a workplace without boundaries with anytime-anywhere content access and document management. It’s time to simplify your content-centric processes while infusing context in your engagements. Industry analysts have defined a Content Services Platform (CSP) as a tool or set of tools an enterprise uses to strategically use their growing content, data, and document needs. 

Newgen’s Omnichannel Customer Engagement

Design, manage, and distribute end-to-end communications from one centralized platform. Deliver transformed experiences to your customers by delivering personalized communication across channels. Improve up sell and cross-sell opportunities across touchpoints, including e-mail, SMS, social, web, print, and business applications. From customer communication management (CCM) to social listening to communication enabling your business applications

Newgen’s Retail Loan Origination Solution

Newgen’s End-to-End Retail Lending Solution (RLOS) automates the complete lending process, right from credit origination to collections i.e. bringing origination, analysis, scoring, underwriting, risk management, documentation, disbursement & reporting in a single solution. The solution supports both secured lending products as well as unsecured lending.

  • Newgen OmniDocs Enterprise Content Management Software (ECM) is the market leading solution to enable “digital transformation of your enterprise”.
  • It allows the end-to-end management of enterprise content right from capture to disposition, and delivers contextual information to business stakeholders for improved collaboration, smarter decision making and enhanced customer satisfaction.
  • Besides, OmniDocs Enterprise Content Management provides the flexibility to access or deliver content over Mobile and Cloud creating a highly connected and digital workplace.
  • It also offers a robust US DoD 5015.2 certified Records Management System to ensure compliance with regulatory requirements around management of records.


  • Newgen OmniScan is an advanced document imaging software solution which offers more than just information capture.
  • OmniScan accelerates business processes by capturing data and converting it into actionable information.
  • Information originating from paper, office documents, fax etc. can be effectively scanned and delivered to business applications such as ECM, BPM and ERP“>ERP. It supplements enterprise-wide digitization and automation needs.
  • It offers excellent integration when paired with other existing systems. OmniScan dovetails well with SAP and SharePoint.



  • Newgen Intelligent Business Process Suite (iBPS) is the BPM solution of choice for businesses looking to Design, Deploy, Monitor and Improve business processes.
  • It combines the best of Business Process Management and modern tools such as Social, Mobile, Analytics and Cloud to offer a processing platform that drives enterprise-wide Digital Transformation.


Newgen is built on a Configurable Unified Platform, these solutions are adaptable, intuitive and customer friendly. Configurability provides a future-proof solution for your financial institution to adapt to market dynamics and customer needs. Newgen solutions for financial customer onboarding provides:

Digital/Online Account Opening

  • Multi-Channel On-Boarding
  • Pre-Population of Data
  • Document Collection
  • Automated Funding

Branch Based Account Opening

Mobile/Tablet Account Opening

  • Dynamic Lead Management
  • Field Level Validations
  • Instant Initiation
  • Effective Tracking and Visibility
  • Comprehensive Customer Insight

Wealth Management Onboarding

  • Multi-Channel Distribution
  • End-to-End Delivery Tracking
  • Easy Self-Service Tools
  • IT Administrator
  • Robust Output Generation


Newgen has scalable lending solutions that cater to every kind of loan, offering the much-needed flexibility for integration, besides unifying front and back offices. Newgen has a Loan Origination Solution for consumer and business loans on their BPM, ECM and CCM products. Newgen’s solutions for loan origination can be used for:

Retail/ Consumer Lending

Commercial Lending

  • Prospecting and Lead Generation
  • Credit Application Management
  • Credit Analysis and Underwriting
  • 360 Risk Management
  • Collateral Management
  • SWOT Analysis
  • Collections and Provisioning
  • Document Management

Small & Medium Business Lending

Small Business Administration Loans

  • SBA Application Submission
  • Document Collection
  • Auto-Approval/Exception Management
  • Auto-Decisioning
  • Credit Analysis

Mortgage Lending

  • Pre-Screening
  • Single Unified Interface
  • Adaptable Architecture
  • Real-Time Reporting
  • Multi-Channel User-Friendly Portal
  • Document Management


Newgen Solution assists client’s in enhancing customer engagement and improve SLA adherence & compliance with our trade finance solution that facilitates automation and centralization of standard trade processes. The benefit of Newgen’s solution to centralize trade finance processes are:

Multiple Initiation Channels

  • Branch Walk-In
  • Customer Web Portal
  • Handheld Device


Customer Information Exchange

  • Automation Retrieval and Population of Customer Details (Address, Contact Details, DDA, Etc)

Straight Through Processing

  • Eliminate Reviews for Cases Meeting the Bank’s Requirements.

Limit Availability Check

  • Fetch and Earmark Limits
  • Push Limit Utilization Data for Each Transaction

Posting Transactions

  • PT Directly into Core Banking System in Respective GLs
  • Customer DDA Accounts for New Letter of Credit (Including Charges, Fees, Etc.)

Trade Loans

  • Pushing Export Advance
  • Fetching Loan Account Number
  • Fetching Repayment Schedule



To ensure a future-proof business, Newgen’s solutions ensure your financial institution stays compliant to regulations. With Newgen’s solution, you can simplify regulatory compliance and risk management through complete reporting and documentation. Newgen solutions for financial compliance and reporting are:

FATCA Compliance

  • Real-Time Reporting and Monitoring
  • Customer Communication Module
  • Efficient and Intelligent Workflow
  • Presumption and Classification Rules for Identification
  • Audit Facilitation and Notification
  • Document Management

Common Reporting Standard

  • Future-Proof
  • Real-Time Reporting and Monitoring
  • Unified Platform
  • Efficient and Intelligent Workflow
  • Customer Communication Module
  • Presumption and Classification Rules for Identification
  • Exception Management

Wealth Management Reporting

  • Robust Output Generation
  • Easy Self-Service tolls
  • Multi-Channel Distribution
  • IT Administrator
  • End-to-End Delivery Tracking



Newgen’s payment solutions offer fast and secure electronic payments and unmatched security. It will help clients to enhance customer experience, mitigate operational risk, track and monitor payments in real time. Apart from that, clients can establish swift verification processes, robust payment status, monitoring checks, and quick inter-bank and inter-branch reconciliations. Newgen solutions for payments are:

Cheque Truncation System

  • Integrated Clearing
  • Industry Accepted Security Standards
  • Comprehensive Tracking & Monitoring
  • Based on Open-Standard
  • Scalability

Signature Verification System

Automated Clearing House

  • End-to-End Automation
  • Fast and Secure Electronic Payments
  • Enhanced Customer Experience
  • Reduced Operational Risk
  • Faster Clearing Cycles
  • Swift Verification Process
  • Robust Monitoring of Cheque Status/Transaction
  • Smoother Inter-Branch Reconciliations

Post Dated Cheque Management System

  • Straight through Processing
  • Positive Pay
  • Four Eye Concept
  • Seamless Integration
  • Cheque Deposit Kiosk

Mobile Cheque Capture System

  • Seamless Integration
  • Application Configurability
  • Strong Archival
  • End-to-End Reporting
  • In-built Image Enhancer
  • Efficient Auto-Extraction


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