The Ultimate Guide to a Low Code Application Development Platform

Today, low code application development platforms are becoming the go-to option for enterprises to accelerate their digital journeys. According to Gartner, “low-code application platforms (LCAP) are expected to remain the largest component of the low-code development technology market through 2022, increasing nearly 30% from 2020 to reach $5.8 billion in 2021.”

What do you need to know about low code application development platforms?

A low code application development platform empowers professional IT developers and streamlines enterprise-wide workflows by enabling rapid development and deployment of complex, context-aware, and customer-centric business applications. It can help enterprises deliver a frictionless and hassle-free experience to their customers, employees, and partners.

With a low code platform, enterprises can:

  • Enable end-to-end automation of complex and content-centric business processes
  • Create domain-rich solutions to cater to dynamically evolving business requirements
  • Rapidly design and develop enterprise-grade applications for web and mobile
  • Drive continuous process improvement and enable a rich user experience with new-age technologies

Key business benefits to unlock

  1. Ensure happy customers: Today’s tech-savvy customers want you to respond quickly to their evolving needs. Here, low code arrives as a savior by allowing you to rapidly adapt to the changing market and customer needs.
  2. Empower IT: IT teams are burdened with the maintenance of systems with periodic updates, compliance checks, and various performance measurements. You can minimize this technical burden by automating such recurring tasks through low code capabilities, thereby letting your IT team handle more critical and dynamic processes.
  3. Enable Faster go-to-market: The platform can help reduce application development duration through reusable components and drag-and-drop tools. This enables enterprises to bring their applications to market quickly and timely incorporate any required changes.
  4. Enhance IT governance: Shadow IT is one of the most significant areas of concern for enterprises as it accrues technical debt and affects its overall risk monitoring. Low code deftly handles shadow IT by reducing dependency on third-party applications and ensuring a collaboration-driven work environment. Low code boosts IT governance by doing away with data, process, and security vulnerabilities.

Your enterprise can gain much more than speed and agility by leveraging low code with a suitable platform. Read this whitepaper to learn how a low code-based digital transformation platform can help organizations unlock simplicity by managing their content, processes, and communications.

Source: https://newgensoft.com/blog/the-ultimate-guide-to-a-low-code-application-development-platform/

Workflow Automation Software – Increasing Enterprise Efficiency

Automation in silos is not enough. If you are looking for ways to handle multiple disjointed applications, drive contextual engagement, meet changing business demands, and provide an omnichannel customer experience, workflow automation software would be the perfect fit.

Workflow automation software helps you develop applications rapidly, automate end-to-end customer journeys without losing context across all digital touchpoints, and drive continuous process development. The software provides various tools and technologies to simplify your business processes, increase productivity, reduce operational costs, and improve customer experience.

What are the typical Enterprise Challenges?

Overcoming Obstacles

Given below is how workflow automation software can help overcome enterprise-wide challenges and overcome process inefficiencies.

Simplifying Application Development

Workflow automation tools like point-and-click and drag-and-drop simplify the processes of designing, developing, and delivering responsive, enterprise-grade applications for web and mobile. It automates your simple departmental functions to complex business-wide operations, bringing agility to the business workflow. Workflow automation software provides user interface-designing and low-code application development to meet changing business requirements.

Per Gartner, “by 2025, 70% of new applications developed by enterprises will use low-code or no-code technologies, up from less than 25% in 2020.”

Automating Intelligent Business Processes

Workflow leverages robotic process automation (RPA) to manage and streamline end-to-end complex and content-centric business processes. It automates repetitive and mundane tasks allowing your skilled employees to perform more critical tasks. Workflow automation software empowers your employees with dynamic case management capabilities to collaborate and respond to real-time as well as unanticipated situations.

Creating Contextual Engagement

Workflow automation captures, manages, and derives context from information generated across various sources. Based on context derived from data and information, your employees deliver personalized communications to customers across multiple user-interface. It also increases the conversion rate.

Facilitating Continuous Improvement

Improvement is an ongoing process. Workflow software uses artificial intelligence and multi-experience applications to evaluate historical data, analyze the trends, predict the impact of strategic changes. It uncovers business risks makes intelligent recommendations to improve employee productivity and reduce operational costs.

In conclusion

In a nutshell, workflow automation helps you with low code application development, business rules management, dynamic case management, and process insights across your organization. It brings in cost benefits, enhances employees’ productivity, minimizes human-prone errors, ensures continuous process improvement, reduces turnaround times, and enhances customer satisfaction.

Source: https://newgensoft.com/blog/workflow-automation-software-increasing-enterprise-efficiency/

4 Use Cases of Low Code Application Development Platform

If you still think that low code is only used to build simple applications, you have a major misconception. There is so much an organization can do with the power of a low code application development platform. The tool is ideal for highly scalable applications, the kind that can support your organization’s digital transformation initiatives.

A study by Forrester anticipates the low code development market to exceed $21 billion by 2022 and experience a 50% annual growth rate in the next five years. This proves that a low code application development is definitely not a fad and is here to stay.

Low code application development is not new. What’s new is that leading enterprises today have realized that they can go the low code way for faster innovation. Low code has become the go-to choice for its visual development environment, point-and-click user interfaces, drag-and-drop control, automation capabilities, and workflow management.

low code application development platform

But do you know all that you can build with a low code platform?

Honestly, a whole lot! Professional IT developers and business users can collaborate on numerous projects with a low code platform.

Here’s a glimpse into the 4 use cases of low code application development platform:

Content-driven workflow applications

Low code platforms can enable businesses to automate their end-to-end content-centric processes/applications–such as customer onboarding, claims processing, and online account opening–ensuring that the right content is available at the right time to the right people at appropriate stages of the process.

Mobile app development

Businesses can rapidly design and develop responsive mobile applications with point-and-click and drag-and-drop functionalities in a well-abstracted low code application development platform.

Customer-facing and customer support portals

With low code, an organization can develop customer-facing portals such as customer self-service or agent portals that can easily be integrated with existing systems. Businesses can also leverage a template-based user interface development interface to design these portals for faster, simpler, and more efficient ways of interacting with the customer in real-time.

Modernization of legacy systems

Low code can help enterprises extend their legacy systems. By leveraging the low code application development platform, businesses can support core systems and develop applications that can easily integrate into the existing system.

These are just a few of the numerous use cases on how low code application development can drive up productivity, revenue, and customer experience. To learn more about how low code can help your enterprise, read the case study on how National Commercial Bank Jamaica Limited leveraged a low code application platform to centralize its loan underwriting service and decrease turn-around time for loan applications.

How a Low Code Process Automation Software Can Transform Your Business Processes

As a business leader, you must always look for new and innovative ways to bring speed and agility into your processes. Lengthy turnaround times are no longer an option, and a low code process automation software ensures a flexible and agile operating environment that can quickly respond to dynamic market requirements.

Low Code to the Rescue

A low code process automation software leverages user-friendly capabilities, including a modeling-driven environment, point-and-click configurability, and graphical interface tool, thereby enabling enterprises to minimize manual coding to develop and deploy business applications rapidly. The software facilitates end-to-end automation of customer journeys without losing context across all digital touchpoints.

Advantages of Low Code Process Automation Software

By leveraging low code, your enterprises can:

Achieve Faster Go-to-market

Low code helps to significantly cut the time it takes to design business applications. Its user-friendly and intuitive drag-and-drop functionality and reusable application components fast-tracks the application design process. This enables you to rapidly develop and bring to market complex business applications in a short period.

Reduce IT Shadow

Low code process automation software empowers your users with a collaboration-driven work environment and helps eliminate the reliance on third-party applications for quick IT fixes. It provides you the governance capability and guardrails (set by IT) without hindering innovation, thereby helping remove data, process, and security vulnerabilities.

Optimize IT Cost

You can leverage low code to seamlessly integrate on-premise systems with modern cloud-based applications, thereby reducing the upfront migration costs. Furthermore, the platform offers scalability and fosters innovation in less time through an optimum IT headcount.

Oversee Efficient App Governance

Low code will allow your IT and DevOps teams to manage a portfolio of apps with complete compliance and governance capabilities. It will help reduce a significant amount of time spent in application and data governance activities, thereby boosting productivity.

Deliver Delightful Customer Experiences

With low code, you will be able to seamlessly integrate multiple services and deliver continuous improvements to end-users. This results in significantly improved and consistent experiences across several channels.

Takeaway

“By 2024, low-code application development will be responsible for more than 65% of application development activity.” – Gartner

By investing in a low code process automation software, you can optimize your existing enterprise-wide resources, foster a conducive environment for continuous innovations, and sustainably drive digital transformation to achieve your long-term strategic objectives.

Read more: https://www.edms-consultants.com/newgen-enterprise-document-content-management-system/

Source: https://newgensoft.com/blog/how-a-low-code-process-automation-software-can-transform-your-business-processes/

Choosing an Ideal Digital Transformation Platform – Six Considerable Criteria

One size fits all approach doesn’t necessarily work for organizations in today’s dynamic business environment. An ideal digital transformation platform gives you the flexibility to smoothly cater to your business requirements. Therefore, it is important for you to understand your customer requirements and evaluate how digital transformation platforms fit in.

Digital transformation, if done correctly, dramatically changes the competitive landscape by unlocking simplicity in how business is conducted and how customers experience it.

Digital Transformation

Choosing an Ideal Digital Transformation Platform-Six Considerable Criteria

1. Intelligent Business Process for Connected Enterprises

You should look for a platform that can bridge organization silos while connecting your processes, people, and content via low code process automation

2. RPA with BPM for a Holistic Customer Journey

You should choose a digital transformation platform that automates end-to-end customer outcomes with customer-centric processes leveraging robotic process automation (RPA). It helps you identify, analyze, classify opportunities and complaints, make intelligent decisions, and strengthen customer relationship

3. Omni-channel and Cross-channel Engagement for Enhanced Experience

You need to look for a platform that has cognitive intelligence, natural language processing, machine learning (ML), and digital sensing capabilities which provide human experience to employees, customers, and partners. It can predict future actions enabling omnichannel and cross-channel engagement, with smart, speedy, and contextually accurate responses

4. Contextual Content Service for Informed Decision Making

You must choose a platform that enables you with contextual content services capability, thereby creating a workplace without boundaries with anytime-anywhere content access and document management

5. Analytics for Continuous Process Improvement

You must choose a platform that deploys cognitive bots and content analytics to process all incoming contents, understands customer behavior, converts them into actionable insights, and facilitates continuous process improvement

6. Low Code for Rapid Application Development

Per Forrester, low-code development platforms have the potential to make software development as much as 10 times faster than traditional methods.

Increasing demand for application development while trying to manage inadequate IT resources is a perennial business challenge. You need to look at a low-code development platform that empowers your users to develop applications within the IT guardrails. It should provide low code/no code facility for developing mobile apps, process automation, straight-through processing, collaboration, business rules configurations, easy customer communication, and contextual content services

In Conclusion

Organizational leaders who think they’re done with digital transformation and is a dusted thing for them, it certainly means they did not understand what it really means. To stay ahead of time, it is significant for you to keep innovating and be at par with the changing expectations of your customers and the competitive marketplace.

Source: https://newgensoft.com/blog/choosing-an-ideal-digital-transformation-platform-six-considerable-criteria/

Is Low Code the Game Changer for Successful Digital Transformation?

The Struggle with Digital Transformation (DX) is Real

Digital transformation offers an opportunity for every industry and business to thrive. Change is happening rapidly today, pushing enterprises to seek, embrace, and effectively manage digital transformation. But the reality is that most of these efforts struggle to succeed. Research by McKinsey & Company indicated that less than 30% of organizations were able to achieve their stated objectives as they embarked on transformation efforts. Some of the common roadblocks they have faced include inadequate strategic planning, poor time management, and lack of right talent.

Digital transformation can be complex, and this complexity only increases if organizational systems are not in sync.

Upending DX Challenges: Low Code Platform is the Answer

To succeed with DX initiatives, enterprises need to break down their larger digital transformation objectives into smaller and manageable goals. And then deploy technology or tools that can optimize their systems and processes.

Low code platforms offer the perfect opportunity for companies to manage complexities and put the wheels of DX in motion. To break it down, low code software development necessitates minimal coding and resorts to visual application development. It can automate the most complex of business processes and digitally transform them in the shortest possible time. Low code platforms are a true game-changer for many companies because it offers rapid application development, flexible integration, and quick innovation for all.

To learn more about the capabilities of a low code platform, here is an interesting podcast by Newgen Software’s Global Head of Marketing, Hemant Makhija. He decodes digital transformation and provides actionable insights on how companies can consider jumpstarting their path towards DX. He also shares an interesting success story of how a leading health insurance provider developed and launched a core health insurance system using Newgen’s digital transformation platform with low code capability within eight months.

Source: https://newgensoft.com/blog/is-low-code-the-game-changer-for-successful-digital-transformation/