Over the last decade, virtually all industries have been altered and improved by the growth of artificial intelligence. However, one area that has changed radically, but many might not think of, has been the document management ecosystem.
Information-rich tasks have benefited from AI enormously, particularly in terms of knowledge management, business process management, security, and compliance. All these applications allow employees to work smarter, not harder ? freeing up their valuable time so they can focus on big ideas and long-term goals.
Finding information faster
Every day, businesses create and process massive amounts of information – contained within it is the insight they need to better understand their market, better understand their customers, and create more effective products and services. By making sure that key personnel has access to the right data at the right time, AI assistance can mean the difference between success and failure.
An award-winning, AI-driven platform like M-Files is designed to give organizations of all sizes the ability to become more efficient without forcing employees to rely on siloed, manual tasks. It can help people spend less time finding the information they need so that they can spend more time acting on it.
Encouraging collaboration and strengthening security
When data is siloed off and essentially trapped in one department, it’s not able to get into the hands of ALL the people who need it. It’s essentially locked off by whoever created it, inaccessible to those others who may benefit from it as well. This is especially true with things like reports, or information pertaining to specific clients. Something that is valuable to the marketing department may be important to sales, too – but the latter may not know it exists.
“If you don’t know what kind of information you have, the only way to mitigate all risk and ensure that it’s kept safe is to lock it all down,” says Jayson deVries, Senior Product Manager at M-Files.
“Of course, that’s not conducive to knowledge sharing within an organization,” he adds. “So, AI can help you understand which information needs special for data protection treatments, and which can be shared with applicable groups.”
AI at the core
Unlike other information management solutions on the market, AI is embedded at the core of M-Files and pervasive throughout the entire platform, including external repositories. M-Files’ native AI capabilities enable improved visibility, security, and processing of information. With a self-learning mechanism incorporated across AI components, M-Files removes the burden from users, as learning happens behind the scenes with no extensive, upfront manual-dataset training.