Building Resilience: Adapting to Remote Work, Improving Health & Safety, and More with Your CMMS

Due to the worldwide COVID-19 pandemic, it is no longer business-as-usual, and most businesses are having to adapt and learn new ways of operating. For some, this means implementing advanced infection control measures in an effort to maintain status-quo production levels. Others are ramping up production or rapidly retooling to meet increased demand. While others still are turning down production or completely shutting down.

No matter what situation you find yourself in, there are ways your CMMS can help support these new ways of working.

Virtual communication is more important than ever before

We’ve all previously operated under the assumption that nothing beats face-to-face communication. However, during this time of social distancing and high rates of absenteeism, in-person communication is no longer feasible for many situations. Therefore, we all have to embrace virtual communication methods and determine which are the most effective for us.

Your CMMS allows critical information to be communicated with:

  • Maintenance coordinators and managers working remotely
  • Contractors and vendors who can no longer access your site
  • Workers from different departments or on staggered shift changes

CMMS features — like adding asset images, identifying equipment with QR or barcodes, adding files and media to work orders, reporting and shared dashboards — can all enhance your ability to virtually communicate important information.

Communicating new or evolving information quickly

Our collective knowledge of the coronavirus is evolving daily, as are the recommended precautions and impacts to our businesses. Therefore, it is important that business leaders have a way of quickly communicating these changes to workers to maintain their safety.

In Fiix, the task groups feature lets you quickly communicate changes to:

  • Highlight updated PPE required for tasks per advanced infection control measures along with instructions on wearing, inspecting, cleaning, and storage.
  • Make changes to sanitation procedures or frequency.
  • Increase ventilation rates and frequency of air filter changes.
  • Ensure detailed procedures and manuals are accessible on each work order in the event of the need to cross-train workers.
  • Install new engineered controls such as physical barriers.

In addition, using the available notifications options, you can configure how active and inactive users are automatically notified of changes and new work orders.

Discouraging the use of shared tools

A good workaround here is getting your team to use their mobile CMMS app on their own personal device, instead of relying on shared terminals. The Fiix app even facilitates access to your CMMS when the internet connection is unstable or unavailable.

Determining what is essential

By searching and tagging open work orders with the highest priority, you can quickly obtain a hit-list of the essential maintenance items for your facility. This critical information can be shared with business leaders to inform staffing adjustments and highlight any anticipated supply chain issues. This sort of itemized and prioritized communication with management demonstrates the critical role maintenance teams play in overall business continuity planning. In Fiix, you can build scheduled reports to automatically send an updated essential work order list to the appropriate people at whatever interval you want.

Taking the time now, to be faster later

Even if you’re working in a facility where production is currently slowing or shutting down, this may be a good opportunity to take time to sharpen the saw, as the old saying goes, to come back with the ability to cut down the tree much faster.

Reviewing backlogged maintenance tasks, brushing up on your own professional development, or implementing those additional CMMS modules you’ve been meaning to get to are all great ways to set yourself up for success down the road. Beyond the features we mentioned above, here is a great checklist to ensure you’re ready for when your plant starts operating again.

Lean on your Fiix community

We know that these are challenging times for many of our customers, partners, and community in production environments, and that adapting to uncertainty can be complicated. That being said, there is tremendous maintenance expertise within our growing Fiix community, so do not hesitate to reach out to explain other situations you are struggling with. We’re here to help you through.

Source: https://www.fiixsoftware.com/blog/building-resilience-with-your-cmms/

Facts and Figures: Which Nations Were (and Weren’t) Prepared for a Remote Workforce?

The world has been forced into remote work. Each country has instituted its own brand of lockdown in an attempt to flatten the curve and a recent Harvard Business Review (HBR) article presented data on which nations were and weren’t prepared to deploy a remote workforce.

Researchers scored the social distance and remote operability of 42 countries across the globe. Scoring was based on three factors:

  • Robustness of key platforms — technology-mediated remote work, e-commerce, digital media and the country’s digital foundations — key to business continuity
  • Proliferation and resilience of digital payments options to facilitate transactions
  • Resilience of the internet infrastructure to traffic surges

Check out the results below. Note that higher scores represent better performance along each index.

(Source: Harvard Business Review)

Digital transformation has been the centERPiece of discussions in tech circles for years. But the coronavirus crisis really transformed “digital transformation” from just an overused buzzword. It became a real-life application of remote work tools. In 2018, 70% of companies had a digital transformation strategy in place or were working on one, and this unprecedented situation exposed just how far along companies — and in this case, countries — are in their digital transformation journey.

The author of the HBR article pointed out several key takeaways from the data:

“There is a divide between the resilient and the fragile: Advanced economies, at the top of the graph have more robust digital platforms, making them better prepared for the pivot to online work than developing economies in the bottom.”

“The United States is ready, but not ready enough: Despite some concerns, the United States is well poised for business continuity, with robust digital platforms and digital payment infrastructure. But with businesses asking employees to work from home, surges in digital traffic have stressed the internet infrastructure.”

“Much of Europe, with some exceptions, suffers from middling robustness of the platforms and vulnerable internet infrastructure. Speeds in much of Europe are much lower than in the U.S. overall, and the infrastructure is older.”

“Some Asian countries have proven to be innovative — and forced reconsideration of long-held assumptions: Being proximate to the origins of the outbreak, some have taken a markedly different approach to using digital technology. South Korea presents an interesting benchmark. Its internet resilience is among the best in the world, as is its use of digital payments, and its platforms are robust.”

How did your homeland fare?

Again, it’s interesting to see the data plotted, as it presents a yardstick by which digital transformation and readiness can be visualized. We contend that the cornerstone of digital transformation and remote work for every organization is information management. Intelligent information management platforms like M-Files allow users to access and manage business-critical information…

No matter where that information is stored — CRM, ERP, network folders, share drives, Salesforce

And no matter where on Earth the user is — home, office, hotel, airport, coffee shop

That seamless experience of working with content from any location with an internet connection is powerful. And with information management platforms, remote work and accessing information doesn’t mean companies have to sacrifice compliance or security.

Source: – https://www.m-files.com/blog/facts-and-figures-which-nations-were-and-werent-prepared-for-a-remote-workforce/