Why do we need to transform business operations?
Change is a continuous process. Your business undergoes frequent changes due to market dynamicity, competitive landscape, and futuristic strategies. Standard operating procedures and business processes undergo constant improvements to enhance productivity, ensure compliance, and help businesses operate better.
In such scenarios, technology acts as a backbone for visualizing business efficiencies and achieving your desired outcomes. You need to orchestrate business process reengineering (BPR) to upgrade your technology infrastructure and keep up with emerging trends in order to support your organization’s vision.
What are the potential risks involved?
BPR could seem like a daunting task, with multiple risks looming overhead while planning an enterprise-wide transformation. In general, the various associated risks can be categorized into the following:
- Longer time and cost to realize the change
- Unpredictable outcomes
- Possible reskilling of resources
- Business adaptability to change
The role of BPM
BPM de-risks the challenges associated with long-term and unpredictable BPR.
- BPM breaks the long-term objectives into a series of sequential short-term objectives called as milestones
- Milestones cover a small area of the business process and the impact is comparatively limited
- Each milestone has its own measurable end results ensuring the path to the overall objective is as predicted
- Any challenge can be corrected and modifications can be implemented within the milestone zone with ease
Enhance Lean Projects
The teams working on lean projects can make full use of the BPM program capabilities. This will allow you to design new ways to run the business and have a focused group of people addressing business needs. The system will become more customer-centric, maximizing the value and minimizing unnecessary elements from a process. BPM also improves process visibility through a dedicated dashboard that helps the project owner optimize the value chain to derive better results.
Improve and Ease the Transition
You can improve your business processes either with a holistic model or by adopting a series of steps, like pre-defined milestones, that can be set up with BPM. The advantage of the latter is that it helps your organization gradually adjust and adapt to the changes, making for an easy and seamless transition. BPM aids continuous process improvement with a systematic approach and facilitates testing waters at frequent intervals for course correction. This can help you isolate and reduce any risk arising due to the planned changes.
To conclude, BPM-based process improvements prove to be more reliable and successful due to its model of milestone-based change management, reflected in better user experience, scalability, adaptability, and continuous incrementable business benefits.